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People who use Microsoft Outlook on an Exchange Server having a size limit set for an email to be sent out, often face problems of “Message Stuck in Outbox” when they try to send an email that exceeds the set limit.
If a user tries to delete the stuck message, then Outlook displays a message “Outlook has begun transmitting the message,” which means it cannot be deleted. What to be done in this case? Because it may halt Outlook and you may face problems when sending and receiving emails. Look for the possible solutions below.
How to Delete a Message Stuck in Outbox
Go Offline and Delete
To go offline, turn off the network connectivity by turning off the modem or by pulling out the network cable. Now, just wait for a few moments until Outlook displays a message about the connectivity problems. When you see the message, open Outbox, select and delete the message. You must be able to delete the message in this way.
Take Outlook Offline
If you do not want to or cannot go offline by disabling the Internet then take your Outlook offline. You can go offline by performing the below steps in Outlook 2010 and upper versions:
- Select File > Account Settings > Account Settings.
- Select the Email tab.
- Select Microsoft Exchange and click Change.
- Click the More Settings button.
- Select Manually control connection state.
- Select Work Offline and use dial-up networking.
- Click the apply button.
Outlook will go offline instantly but you should wait for about 5 minutes before you delete the message stuck in the Outbox.
In Outlook 2007, select File > Work Offline to take Outlook in offline mode.
Search and Delete Message in Windows Vista, 7, 8, and Mac
In case the above two methods are failed, you can try this one. Perform the below steps to use this method:
- Exit Outlook.
- Wait for a minute or two.
- Click the Microsoft button and type Outbox in the search field.
- You will see the stuck message in the search list.
- Select and delete the message.
This is how you can delete a Message Stuck in Outbox. Try these methods, and you should be successful.