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MS Outlook is a complete information store which includes emails, contacts, calendars, tasks, notes, journal etc. With the launch of Outlook 2013 in January 2013 Microsoft brings new features like attachments reminder, people hub, .ost compression to the email client. The new version is designed so that you can have a clear view of email, contacts and calendars. But with the improvements Microsoft made the basic problems still exists with Outlook. Sometimes while sending emails you can get 0x800ccc13 error in Outlook 2013 which halts the working and make PST file inaccessible. The error message received would be like “Task – Sending reported error (0x800ccc13): Outlook cannot connect to your outgoing email server.”
The various reasons which cause 0x800ccc13 error include virus attacks, corruption of outlook data file, hardware failure, abrupt system shutdown etc. You have to immediately address the issue to avoid losing your information. There are two methods to solve the 0x800ccc13 error which is described below in details:
Remove 0x800ccc13 error by updating System Drivers
Updating to the latest version of drivers is one possible solution to the problem, when you upgrade drivers to newer version most of the times the 0x800ccc13 error vanishes and Outlook is back to working condition.
Remove 0x800ccc13 error by editing Windows Registry : You must check registry entry if you get 0x800ccc13 error there might be some new entry locate that entry and delete it manually.
- Open Search Box in Windows, then type regedit and now click OK
- Now open HKEY_LOCAL_MACHINE >> Software >> Microsoft >> Windows folder >>Current version folder.
- Then Open Run folder and click for Outlook 2013 error 0x800ccc13 file.
4 . Delete this folder and then Restart your computer.
Using Third Party Software
If you are unable to change the registry settings or even changing registry settings didn’t worked for you there is a option to use third party Outlook PST Repair utility which can repair all kinds of corruptions issues related to PST file. Stellar Phoenix Outlook PST repair is one such software which not only repair PST file but is able to recover lost or deleted emails as well. Download this software from link below